Complaints Program Maturity Assessment

The assessment opens on its own site. Read its privacy information before entering answers.

Contact by email

This site does not use a contact form. “Get in Touch” leads to the contact page. You choose what to include and when to send it.

FairBorrow™.Ai uses the information you email to review and respond to your inquiry. Do not send customer records, account details, SAR data or private regulator records.

Site engagement counts

This site counts homepage views and clicks on assessment, contact and email links. It keeps daily totals by link location for up to 90 days. These counts do not include names, email addresses, IP addresses, visitor IDs or assessment answers. No analytics cookies are used. The counter respects browser Do Not Track and Global Privacy Control signals.

Click counts do not show whether an assessment was completed or an email was sent. The assessment site has its own privacy information.

Hosting and cookies

This site does not install ad or third-party analytics scripts. Hosting and access services may keep technical logs and use necessary cookies. A review site may need a sign-in.

Questions and requests

Use “Send us a message” on the Get in Touch page to ask about an inquiry or request a change or deletion. Agree data access, handling and retention before sharing records for an engagement.

Updated November 2026. Sending an email does not sign you up for marketing emails.